Retreat Booking, Cancellation & Attendance Policy

Please read this policy carefully before booking your place on the retreat. By completing your booking, you confirm that you have read, understood and agree to these terms.

1. Booking & Deposit

A deposit per person is required to secure your place on the retreat. The deposit amount will be clearly stated on the individual retreat booking page.
The deposit is non-refundable and non-transferable.
If one person sharing a room is unable to attend, their deposit cannot be transferred to another person, credited towards a future retreat or carried forward.
Your place on the retreat is reserved once the required payment has been received.
Any remaining balance must be paid by the payment deadline stated at the time of booking.

2. Cancellations & Refunds

Once your place has been booked, all payments made towards the retreat are non-refundable and non-transferable, except where a refund is required by law.
This applies to cancellations due to illness, injury, changes in personal circumstances or bereavement.
If you are unable to attend, please let me know as soon as possible. Your booking cannot be transferred to another person or carried forward to a future retreat.
I strongly recommend taking out appropriate travel and cancellation insurance to protect you against circumstances that may prevent you from attending.

3. Travel & Transport

You are responsible for arranging and paying for your own travel to and from the retreat.

Movement with Jen Carwardine is not responsible for cancelled, delayed or disrupted flights, trains, buses, taxis or other transport arrangements.

Any costs, charges or losses associated with your travel arrangements remain your responsibility.

4. Booking & Attendance

Retreat fees are charged per reserved place and are not reduced for late arrival, early departure or partial attendance.

Full payment is required for the reserved place regardless of the number of nights or days attended.

Private 1:1 sessions are not included in the retreat price. If requested and available, these can be booked separately at the standard 1:1 coaching rate.

5. Conduct

All attendees are expected to behave respectfully towards the instructor, other guests and any retreat or venue staff.

Movement with Jen Carwardine reserves the right to ask a participant to leave the retreat if their behaviour is inappropriate, disruptive, threatening, harassing or otherwise compromises the safety, wellbeing or experience of others.

No refund will be provided where a participant is required to leave the retreat due to their conduct, except where a refund is required by law.

6. Changes or Cancellation by Movement with Jen Carwardine

Every effort will be made to deliver the retreat as advertised. However, circumstances beyond reasonable control may occasionally require changes to the retreat arrangements.

These circumstances may include, but are not limited to, severe weather, natural disasters, fire, flooding, venue issues or other events outside reasonable control.

If the retreat cannot go ahead as planned, I will contact you as soon as possible and provide information about any alternative arrangements, postponement or refund that may apply.

7. Photography & Video

Photographs and videos may be taken during the retreat and may be used by Movement with Jen Carwardine for promotional and marketing purposes.

If you do not wish to appear in photographs or videos used for marketing, please let me know before the retreat.

8. Agreement

By booking your place on the retreat, you confirm that you have read, understood and agree to this Retreat Booking, Cancellation & Attendance Policy.